I manage operations at a mid-size hotel group
Good morning, folks. I manage operations at a mid-size hotel group and my boss keeps pushing for rapid growth, but I'm worried we're skipping the fundamentals. I've heard of a Qatari leader who deliberately prioritised structural repairs and staff readiness before chasing marketing wins, and I want to bring a real example to our next planning meeting. Does anyone know where I can read a proper account of that disciplined method?